Director of Communications and Customer Experience

We are seeking a dynamic Director of Communications and Customer Experience (CCX) to continue elevating Western Water's strategic vision and amplify our regional impact. In this pivotal role, you'll partner closely with our Assistant General Manager to lead the Customer Service, Customer Experience, and Strategic Communications teams, providing strategic plans and daily operational support. Your mission? To integrate customer experience into district wide business planning, enhance service deliver, and shape messaging and community engagement strategies -- all to protect customer trust.

To view the full brochure for this exceptional career opportunity, please visit https://www.governmentjobs.com/careers/wmwd