Accounts Receivable & Customer Service Representative

Full-Time, Hourly | $31.15 – $39.00/hr (DOE)

Covina Valley Water Company is looking for a detail-oriented, customer-focused professional to join our Administration team. In this role, you'll manage the full customer account lifecycle — from account setup through payments, delinquency, and final bills — while being a friendly, reliable point of contact for our customers.

What you'll do:

• Respond to customer inquiries and coordinate with field staff on service calls

• Set up new accounts and maintain accounts receivable

• Support billing cycles, delinquent accounts, and shut-off notices

• Reconcile petty cash and credit card statements

• Process all Class A, B, & C transfer of shares and maintain share/ledger records

• Support emergency response efforts as needed

• Track the Company’s Backflow Prevention Plan

Ideal candidate:

• 3+ years of related experience, with working knowledge of AR/AP

• Comfortable with Microsoft Office and QuickBooks

• Organized, detail-oriented, and great with people — even under pressure

• Work harmoniously in a small office environment.

Benefits Include

• 100% Company paid benefits for employee and family (medical, dental, and life insurance)

• 4/10 work schedule

• FSA Eligible

• Vacation accrual – based on years of service and 80 hours of sick leave per year

• 10 paid holidays and 1 personal day

• 401(k) match – up to 8% match

To Apply
Send your resume and a brief cover letter to [email protected]